Your email channel, run by world class humans.

Klaviyo and Omnisend. Our process works with almost any email platform, but we've chosen to go deep on these two so we can deliver the same high standard for every brand. On something else? Book a call and we'll tell you honestly whether we're a fit.

The busywork. Data pulls, segment building, list hygiene, resizing and formatting, A/B variant setup, pre-flight link and rendering checks, and report building. Final QA, scheduling and the send itself stay with a human. That frees our experts to spend their time on strategy, ideas, copy and design, which is the part that actually sells.

Yes. Our team writes and designs your emails, and you sign off on each one before it goes out. The copy, design, links, segments and rendering all get checked by a person, and a person schedules and sends it. If it isn't something we'd be proud to send for our own brand, it doesn't go out.

Before your first campaign goes out, our team gets to know your brand and your customers. We dig into your data, establish your email design style and strategic direction, and set up the tools and processes we’ll use to work together. That gives us a strong foundation to create great emails from day one.

Plans start with a one-time $1,500 setup and a 3-month minimum. That gives us time to learn your brand, set up the machine and show real results. After that, plans continue month to month. Billing is upfront each month via autopay, so you never have to think about invoices.

Yes. SMS is a simple add-on to either plan at $250/mo, plus a one-time $500 setup, for up to 1 SMS campaign per week plus daily monitoring of your existing SMS flows. Carrier and platform fees are separate and billed on your own Klaviyo or Omnisend account. Essential includes weekly monitoring and routine upkeep of existing flows; Growth adds monthly improvements to those flows. If you need new flows built from the ground up, we'll quote that as a separate project. Brands that want the full lifecycle program, built and run end to end, usually graduate to the full eCora team.

We lock in the next month’s calendar together and work ahead on your campaigns. Each email includes one consolidated round of feedback before your approval. Everyday factual changes are accommodated. The full eCora team offers more flexibility when priorities shift or you need more custom support.

Let us know. We can accommodate everyday factual changes, like a corrected price or a sold-out product. For a bigger change in direction, we’ll agree the best next step with you before starting extra work.

Both Punchup plans include responses within 24 hours, excluding weekends and holidays. That means business-day support, not round-the-clock coverage. You can reach us by Slack or email.

We’ll agree your launch timeline at kickoff based on your account, assets and approvals. Setup covers your account and flow audit, brand and voice training, your quarterly strategy and first monthly calendar, and platform setup.